• Data collection, use and privacy policy

Gentlemaan, concerned about the rights of individuals, particularly with regard to automated processing and in a desire for transparency with its customers, has established a policy covering all such processing, the purposes pursued by the latter and the means of action available to individuals so that they can best exercise their rights. For any further information on the protection of personal data, we invite you to consult the website: https://www.cnil.fr

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We collect several types of information for various purposes, including providing and improving the service to you. By using the Service and continuing to browse the site, you consent to the collection and use of information in accordance with this policy. En utilisant le service et en continuant à naviguer sur le site, vous consentez à la collecte et à l’utilisation des informations conformément à la présente politique.

In accordance with the French Data Protection Act of 6 January 1978, you have the right to query, access, modify, oppose and rectify your personal data.

 

  • Data collection

Type of data collected

Personal Data

When using our Service, we may ask you to provide certain personally identifiable information that may be used to contact or identify you and process your order. Personally identifiable information may include, but is not limited to: last name, first name, address, phone number, email…

Usage data

We may also collect information about access and use of the Service (“Usage Data”). This usage data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our service you visit, the time and date of your visit, the amount of time spent on those pages, unique device identifiers and other diagnostic data.

Tracking data and cookies

We use cookies and similar tracking technologies to track activity on our service and retain certain information.

Cookies are files containing a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. The tracking technologies also used are tags, beacons and scripts to collect and track information and to improve and analyse our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

Examples of cookies we use:

  • Session cookies. We use session cookies to operate our service.
  • Preference cookies. We use preference cookies to remember your preferences and various settings.
  • Security cookie. We use security cookies for security purposes.
  • Use of data

The personal data collected from users is used to provide and improve the platform’s services and to maintain a secure environment. The site uses the data collected for various purposes:

  • To provide and maintain the service
  • To notify you of news and changes to our service
  • To allow you to participate in the interactive features of our Service when you choose to do so, and for marketing and advertising purposes
  • Provide customer service and support
  • To provide valuable analysis or information to improve the service
  • To monitor the use of the service
  • To detect, prevent and resolve technical problems / fraud attempts and malware instrusion
  • Data storage

How long your data is stored

If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being left in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, change or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

In the context of the commercial relationship, the Company, which is responsible for processing, collects a certain amount of compulsory personal data (including, in particular, surname, first name, delivery address, etc., which are marked with an asterisk) which are absolutely necessary for processing the Order, managing the commercial relationship, compiling statistics and complying with the Company’s legal and regulatory obligations. They are kept for 3 years from the end of the Contract, but are in no way limited to this period. We will not be liable if we retain any of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Rights you have over your data

In accordance with the regulations applicable to personal data, users have the following rights:

– The right of access: they can exercise their right of access to their personal data by writing to the above-mentioned e-mail address. In this case, before implementing this right, the platform may request proof of the user’s identity in order to verify its accuracy.

– The right of rectification: if the personal data held by the site are inaccurate, they can be updated at the user’s request.

– The right of deletion of data: Users may request the deletion of their personal data in accordance with applicable data protection laws. This does not take into account data stored for administrative, legal or security purposes.

– The right to restrict processing: users may request the platform to restrict the processing of their personal data in accordance with the assumptions set out in the GDPR.

– The right to restrict processing: users may request the platform to restrict the processing of their personal data in accordance with the assumptions set out in the GDPR. They may, for example, object at any time to receiving marketing emails (bearing in mind that the use of the service and the placing of an order entitles the Seller to use their data within a reasonable framework linked to its activity and as defined in this privacy policy)

– The right to portability: they can request that the platform return the personal data they have provided to them for transmission to a third party platform.

To exercise his rights, the Client may send a request to the Company, by means of a letter addressed to : [email protected]
A reply will be sent within one month of receipt of the application. All applications must be accompanied by a photocopy of a valid identity document.

  • Data transfer

Your information, including personal data, may be transferred to and stored on computers located outside your country. Gentlemaan will take all steps reasonably necessary to warranty that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to any organisation or country unless adequate controls are in place, including the security of your data and other personal information. including the security of your data and other personal information.

  • Disclosure of data

Legal requirements

Gentlemaan may disclose your personal data in the good faith belief that such action is necessary to :

  • Comply with a legal obligation
  • Protecting and defending rights or intellectual property
  • To prevent or investigate possible wrongdoing in relation to the service
  • To protect the personal safety of users
  • To protect against legal liability
  • Data protection

We are committed to protecting your personal data. Any personal data we have collected from you will be treated with the strictest confidentiality, in accordance with our privacy policy:

  • The personal data we collect from the elements you enter are used exclusively to process your order in the best possible conditions and to provide you with suitable offers
  • Your personal data will never be rented, transferred or sold to third parties for any purpose other than the execution of your order
  • You have the right to access, oppose, modify and delete all your personal information on the secure interface of your account management
  • Non-personal data collected from users’ browsing on the site is used to improve the service offered to customers, in particular the ergonomics of the site, the products presented or the customer relationship.

This data is intended for internal use by the Company but may be transmitted to companies that contribute to the execution of the service, including in particular those that deliver the Products or process payments.

To exercise his rights, the Client may send a request to the Company, by means of a letter addressed to : [email protected]
To exercise his rights, the Client may send a request to the Company, by means of a letter addressed to :

  • Data security

The security of your data is important to us, but please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. Although we endeavour to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

  • Third party service providers

We may employ third party companies and individuals to facilitate our service (“service providers”), to provide the service on our behalf, to perform services related to the service or to help us analyse how our service is used.

These third parties only have access to your personal data to perform these tasks on our behalf and are required not to disclose or use it for any other purpose.

Personal data may be shared with third party companies exclusively in the European Union, in the following cases

– When the user uses the payment services, for the implementation of these services, the platform is in relation with third party banking and financial companies with which it has concluded contracts

– When the user publishes publicly accessible information in the free comment areas of the platform

– When the user allows a third party’s website to access his/her data

– When the platform uses service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data, within the framework of the execution of these services, and are contractually obliged to use them in accordance with the provisions of the applicable regulations on the protection of personal data

– If required by law, the platform may carry out the transmission of data to follow up on claims made against it and to comply with administrative and judicial procedures.

Generally, the third party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us; however, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions. For these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.You should keep in mind that some suppliers may be located or have facilities located in a different jurisdiction from yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.

  • Links to other sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to check the privacy policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party site or service. Once you leave our online shop or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.

  • Changes to the privacy policy

We may update our privacy policy from time to time. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when published on this page.

  • Contact us

If you have any questions or complaints about this privacy policy, pleasecontact us at: [email protected]

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